Privacy Policy
Effective Date: January 1, 2025
1. Introduction
Play-Based Wellness Behavioral Health, PLLC (“Play-Based Wellness,” “PBW,” “we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit www.play-basedwellness.com or engage with our clinic services in Allen, Texas.
2. Information We Collect
| Category | Details |
|---|---|
| Personal Information You Provide | Name, email address, phone number, insurance details, child’s name and date of birth, and any other data you submit through contact forms, appointment requests, or intake paperwork. |
| Automatically Collected Data | IP address, browser type, pages visited, and the date/time of each visit (collected via cookies and similar technologies). |
| Protected Health Information (PHI) | Any information related to a client’s health or treatment. PHI is handled in strict compliance with HIPAA. See our Notice of Privacy Practices for details. |
3. How We Use Your Information
- Schedule and deliver ABA therapy services.
- Respond to inquiries and send administrative communications (e.g., appointment reminders).
- Improve site performance, security, and user experience.
- Process billing, insurance claims, and other payments.
- Comply with applicable laws and regulations.
4. Sharing & Disclosures
We never sell your personal data. We share information only:
- With insurers or billing partners to secure payment.
- With trusted service providers (e.g., electronic medical-record vendors) bound by Business Associate Agreements.
- When required by law or to protect the rights, property, or safety of PBW, our clients, or the public.
5. Cookies & Tracking
We use first-party cookies and Google Analytics to analyze site traffic. You can disable cookies in your browser settings; however, some features may not function properly.
6. Data Security
PBW uses industry-standard safeguards—encryption, Secure Sockets Layer (SSL), and role-based access controls within our HIPAA-compliant EMR—to protect the confidentiality and integrity of your information.
7. Children’s Privacy Online
Our website is intended for adults (parents / guardians). We do not knowingly collect personal information from children under 13 online.
8. Your Rights & Choices
- Request access to, correction of, or deletion of your personal data.
- Opt out of marketing emails at any time by clicking “unsubscribe.”
- For PHI requests, refer to Section III of our Notice of Privacy Practices.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any revisions will be posted here with a new “Effective Date.”
10. Contact Us
Questions or concerns? Email admin@play-basedwellness.com or write to:
Play-Based Wellness Behavioral Health, PLLC
208 N Allen Heights Drive
Allen, TX 752004